The room I stayed in was clean and had ample space for me to work in the evenings. I also appreciated the fact that breakfast was included in the price and it had a decent selection of food. the location was convenient as it was close to the center and public transportation.

The staff was not very helpful. When I asked for recommendations for nearby restaurants or directions to my meeting location, they were either unable or unwilling to assist me.

I had a fantastic stay at this hotel. The central location was perfect, just a short walk away from the gondola and the bustling center of town. The room was clean and comfortable, with all the necessary facilities and a wide balcony offering beautiful mountain views. The staff were extremely friendly and went above and beyond to make my stay enjoyable. The breakfast was also great, with a nice selection of options.

All was great, no improvements needed.

Central location with easy access to the gondola and Bansko centre. Clean rooms. Easy check-in with accommodating staff.

Limited breakfast options on the first day, improved on subsequent days. Lack of choice during check-in regarding payment options.

The location of this guest house is super convenient, close to everything and just off the main street. the room and bathroom were clean, comfortable, and modern. the hosts were charming and provided excellent service. the breakfast served was tasty and included fresh orange juice, sliced cheeses, meats, and cucumber. the room had all necessary facilities and a well-heated basement for storing/drying ski equipment.

the location was perfect - just off the main street, close to everything in the center of town. I loved how convenient it was to explore the Swiss alpine village part of town and the Bulgarian area. The room I was given was spacious and comfortable, with beautiful mountain views from the wide balcony. It had all the necessary facilities and the staff provided excellent service. Additionally, the breakfast spread was delicious and included a great selection, including the delightful Earl Grey tea. this hotel offered great value for money and attention to detail.

All was excellent, no improvements needed.

The location of this hotel is fantastic - close to everything, right by lovely restaurants and bars, and just off the main street. The rooms are clean, comfortable, and well-equipped with all the necessary facilities, including a wide balcony with a beautiful mountain view. The staff are extremely friendly and go the extra mile to ensure a brilliant stay.

Negative or neutral: All was great - no complaints!

We loved the hotel's central location in this city, close to everything. It was just off the main street and so close to the center. The rooms were clean, and the hotel had great facilities, including a secure place for our ski equipment. The breakfast was delicious, and the staff was friendly and helpful.

Nothing, all great!